Fully setup & triple checked quality controlWe have 2 in-house guitar technicians here at Guitar Village, so that means all guitars in stock are constantly checked and maintained by one of our techs for optimum playability.As soon as a guitar is sold it will be fully setup to ensure it’s playing just as you like right out of the box. That’s why if you receive your order and it’s not as you expected, just let us know within 14 working days and we will have it collected by UPS.Once back we will refund or exchange the item if preferred. No hassle returnsWe know how much of a gamble it can be purchasing a guitar online without trying it first. Fully insured and tracked via UPS. Other features.International Delivery > Worldwide shipping prices are calculated at the checkout.
Click & collectDon’t fancy the painful wait at home for the courier to deliver your new toy?If you’re not a million miles away why don’t you come in and collect it from the shop? all you need to do it select Click & Collect at the checkout, pay in full online then pop in with the card you sed, along with some photo ID* and you can take it away right then and there!*Photo ID must be a valid passport or drivers license. If we sell one of these guitars and have more than 1 in stock the “actual guitar in photographs” tick box will be removed, and the image will be replaced with the next correct guitar.| Any guitar priced under £999 with an opaque/bloc finish, or lightly figured woods (non heavily figured) may have an example image of the guitar, although still photographed by ourselves, but this will be made clear on the listing. If it says ‘In Stock’ the rest assured we do actually have it in stock and ready to go! Actual image photographyOne of the many things that separates us from the majority of other shops is we photograph each individual guitar in stock for the website*.We have our own photo booth where all guitars are photographed when they are unboxed, checked over and weighed in quality control.Any guitar with a figured finish or unique colour will have its own individual image. Pre-owned products come with a 3 month warranty.Fed up with websites advertising guitar that they don’t actually have? So are we! The Guitar Village website is updated in Real Time, so that means the second we sell out of a guitar the website will say ‘out of stock’. Ex Demo products will also come with a 12 month warranty. Some products will come with an extended manufacturer’s warranty - these will be included with the product and will usually need to be activated after purchase.
Clearly advertised at the cheaper price on their website (not a personal call price), Identical to the product we are selling (model, colour, specs), Occasionally the odd price pops up a little cheaper somewhere else, so we don't want any of our customers to ever have to decide between this high level of service and a lower price, so we will match any genuine price and even throw in a free gift! We strive to provide you with an unmatched choice of guitars as well as our award winning friendly customer service, combined with the best prices in the UK. These are new but may not necessarily be in perfect condition and could have had minor repairs, marks, scratches and/or other defects.These will be fully described and discounted accordingly.At Guitar Village we're commited to offering you the very best shopping experience possible.
Usually these cheaper prices are offered by online-only warehouse retailers with little overheads and a "stack 'em high, sell 'em cheap" philosophy, sacrificing the customer service that's essential to back-up any purchase.
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